Privacy Policy

1. Information We Collect

In order to provide you with a secure, functional, and personalised experience on the 777je platform, we collect the following categories of personal data:

• Identity data: full name, date of birth, national identification details required for account verification and age verification (21+ only).
• Contact data: email address, mobile number, and residential address provided at registration or during KYC verification.
• Financial data: transaction history, deposit and withdrawal records processed via bKash, Nagad, Rocket, Upay, Visa, or Mastercard. We do not store full card numbers.
• Usage data: pages visited, games played, session duration, device type, browser type, operating system, and IP address collected automatically when you use our platform.
• Communications data: messages exchanged with our customer support team, feedback submissions, and survey responses.

We collect information directly from you at registration, through your ongoing use of the platform, and automatically through cookies and analytics tools. We collect only the minimum data necessary for each stated purpose.

2. How We Use Your Information

The personal data we collect is used strictly for the following lawful purposes:

• Account creation and management: to register your account, verify your identity, process login requests, and manage your account settings.
• Transaction processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card payment channels, and to maintain accurate financial records.
• Compliance and fraud prevention: to meet our anti-money laundering (AML) and KYC obligations, detect suspicious activity, and prevent fraudulent use of the platform.
• Platform improvement: to analyse usage patterns, fix technical issues, and continuously improve the quality and performance of our cricket betting, slots, and casino products.
• Customer support: to respond to your queries, resolve complaints, and communicate important account or service updates in a timely manner.
• Responsible gaming: to monitor betting behaviour and identify patterns consistent with problem gambling, enabling us to intervene with responsible gaming tools where appropriate.

3. Sharing Your Information

777je does not sell your personal data. We may share limited personal information with carefully selected third parties only in the following circumstances:

• Payment processors: transaction data is shared with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to process your deposits and withdrawals securely.
• Legal and regulatory disclosure: we may disclose personal data to competent authorities when required to do so by applicable law, court order, or regulatory directive.
• Platform service providers: we engage trusted technical partners (hosting, security, analytics) who process data on our behalf under strict data processing agreements and are prohibited from using your data for their own purposes.

All third parties we engage are bound by contractual confidentiality obligations and are permitted to process your data only for the specific, limited purpose for which it was shared.

4. Payment Data & Financial Privacy

All financial transactions on 777je are processed over encrypted SSL connections. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, or Upay, your mobile banking credentials are entered directly on the payment provider's own secure interface — not on 777je's servers. We receive only a confirmation of the transaction outcome and the associated transaction reference.

For card payments via Visa or Mastercard, full card numbers are never stored on our platform. Card data is handled exclusively by our PCI-DSS-compliant payment gateway. We retain only truncated references (last 4 digits) sufficient for transaction identification and dispute resolution.

5. Cookies and Tracking Technologies

777je uses cookies and similar technologies (such as web beacons and local storage) to operate the platform and improve your experience. The types of cookies we use include:

• Essential cookies: required for the platform to function correctly, including session authentication, login state persistence, and security token management. These cannot be disabled without breaking core functionality.
• Analytics cookies: used to collect anonymous information about how users navigate the platform, which pages are visited most frequently, and where technical errors occur. This data helps us improve our cricket betting and casino services.
• Preference cookies: store your settings such as language selection and notification preferences so that these are remembered across sessions.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the 777je platform. Continued use of the platform after reviewing this notice implies acceptance of our cookie practices.

6. Data Retention

We retain personal data for as long as your account remains active and for a reasonable period thereafter, or as required to fulfil the purposes described in this policy, comply with applicable legal obligations, resolve disputes, and enforce our agreements. Typically, account data is retained for a minimum of five years from the date of last activity to satisfy standard AML compliance requirements.

When personal data is no longer required for any lawful purpose, it will be securely deleted or anonymised so that it can no longer be associated with any individual user.

7. Your Rights

As a registered user of the 777je platform, you hold the following rights in relation to your personal data:

• Right of access: you may request a copy of the personal data we hold about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.
• Right of rectification: if any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to erasure: subject to our legal retention obligations, you may request the deletion of your personal data and account. Verified erasure requests will be acted upon within a reasonable timeframe.
• Right to restrict processing: in certain circumstances, you may request that we limit the ways in which we process your personal data, for example while a correction request is pending.
• Right to object: you may object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests, subject to those interests being overridden by your rights.

To exercise any of the above rights, please contact our support team by email at [email protected]. We may require you to verify your identity before processing your request. We will respond to all valid requests within 30 days.

8. Security Measures

777je implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, server-level firewalls and intrusion detection systems, access controls restricting data access to authorised personnel only, regular security audits and vulnerability assessments, and secure backup and disaster recovery procedures.

While we take every reasonable precaution to safeguard your data, no internet-based platform can guarantee absolute security. In the event of a data breach that poses a significant risk to your rights, we will notify affected users promptly and take all necessary remediation steps.

9. Age Restriction — 21+ Only

777je is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. By registering on the platform, you confirm that you are 21 years of age or older. If we discover that personal data has been collected from a user who is under 21, that account will be suspended immediately and all associated data will be deleted without further notice. Parents and guardians are encouraged to use appropriate parental controls to prevent underage access to online gambling platforms.

10. Changes to This Privacy Policy

777je reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of the 777je platform after any such changes constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information. The most current version will always be available at this URL.